Added: Aug 20, 2008
From: tunacommy
Duration: 4:17
this is a really funny Dell customer service call...
Channel: Comedy
Rating: 4.31 (361 ratings) Views: 153193' favoriteCount='537 Comments: 706
darklord2178 Says:
Aug 20, 2008 - rafollllllllllollolololoo
jackbcryan Says:
Aug 20, 2008 - sounds like Samuel Jackson
worrowindXVI Says:
Aug 20, 2008 - WHAT LANGUAGE DO YOU SPEAK!?WHAT? WHAT AINT A LANGUAGE IVE EVER HEARD!SAY WHATY AGAIN! SAY WHAT AGAIN, I DARE YA I DOUBLE DARE YA MOTHER FUCKER!oh! of you were finished? then allow me to retort
mikedtn Says:
Aug 20, 2008 - You have to consider the source of the person the tech rep was speaking to. That should answer all of you questions.
RJARRRPCGP Says:
Aug 20, 2008 - He reminds me of people fighting in West Rutland, Vermont when I rode my bike by. Or a little like someone that has a drinking problem.
nugget275 Says:
Aug 20, 2008 - ...what?that didn't make any scense...
mikedtn Says:
Aug 20, 2008 - In other words the guy calling into the rep. seemed to be one that doesn't want to find out how to do things for himself but wants others to have the answers for him, so he gets upset because he has to go through Dell's protocol.
Fabgace Says:
Aug 20, 2008 - the guy on the phone didn't handle this customer well at all, he should have told him; I'm going to help you in a second I just need the numbers because this is what we do with all customers.
destock666 Says:
Aug 20, 2008 - The guy probably comes unglued just loading a new roll of TP! That Support Tech handled it better than I ever could have, I would have been screwing with the guy until he blew an artery! I get so sick of people calling me because of stupid crap and then not wanting to listen while you're trying to help them, especially when they are the problem and not the equipment. Oh well!!
jon9412833 Says:
Aug 20, 2008 - Sounds like call centre from manila.
Millahtime Says:
Aug 20, 2008 - That CSS rep doesn't know how to handle shitty customers very well.That guy would have been told to watch his mouth the first outburst he had, after that his ass would have been hung up on, let him go through the automated stuff all over again for bein ignorant.
nestorrfortuna Says:
Aug 20, 2008 - fucking people.reproduction of some people should be regulated
p753159 Says:
Aug 20, 2008 - wow if im in customer service n this asshole is on the line, i'll throw in some indian accents n end it with thank you come again n hang up on him to piss him off
sam8404 Says:
Aug 20, 2008 - this is probably fake
tongits Says:
Aug 20, 2008 - Working in the call center is tough though but at least the agent should have assured cs that he is more than willing to help. On the customer side, I guess he should somehow control his temper since it really doesn't help at all. Not only Dell has the same protocol. Contact centers have been all over the world, mostly India or Phil but they have been more than willing to help. Maybe for us callers, just need to control ourselves since these agents are more happy to assist us.
themercman90 Says:
Aug 20, 2008 - hahahahahhahaha
patacattoday Says:
Aug 20, 2008 - i know how that guy feels...i hate calling customer services cos there is no such thing as customer service....i rang dodo with a similar problem, they wanted to know my entire life story and they still couldnt help me
lifenavigator Says:
Aug 20, 2008 - Dell is deviant. I cancelled my order from Dell. They asked me if I want 2-day shipping and then told me that I would receive the computer 3 weeks later (after my order was completed). Why would I pay for 2-day shipping for a computer coming in 3 weeks?I asked and begged that to send it more quickly. The supervisor said I should cancel it, so I called back to cancel it an hour later, and they said I couldn't! Then they split the total billed so that I couldn't block payment at the bank!
Nomoreusernames113 Says:
Aug 20, 2008 - ROFLMAO!!!!!you coulda fuckin told me that!lmao!
needawank Says:
Aug 20, 2008 - I agree with the caller - he said he tried to call them for hours and got the automated stuff when if he just got someone to talk to it would've been solved straight away and the guy did not need to know his email address at all - the customer bought something, it wouldn't work, he tried to call for help, and instead had his time wasted and was asked stupid questions (like what is your surname and phone number). This is why people hate big companies and accuse them of not caring.
Blind777 Says:
Aug 20, 2008 - ahahaha sucks to be me tho i work at customer service :X
hotluv Says:
Aug 20, 2008 - its just protocol. the goddamn customer doesnt have to yell at the agent, how would the agent know what to to with the device if the agent doesnt know what type of device that the cutomer has????pathetic.
noscope1 Says:
Aug 20, 2008 - That guy is a major asshole. If he honestly is so stupid that he could figure out how to cut the laptop off, then it's really no wonder he can't communicate like a normal person.
harpersteven Says:
Aug 20, 2008 - lol i think the Dell Customer Service Call guy is doing it to piss him off.. and clearly the guy on the phone is too stupid to use a pc but clearly not stupid enough not to be able to use a phone
matvoge Says:
Aug 20, 2008 - lmao ... thats too fuckin funny